UNIVERSITY INFORMATION TECHNOLOGY SERVICES
Rates for Direct-Bill Services IUB
FY 08-09
 

SERVICE

RATE

TELEPHONE SERVICES

 

Rate per Month

Network Fee (faculty/staff)

$12.60

Line Charges

Installation Charge

Rate Per Month

Expedite Fee for moves, adds and changes (The expedite fee is charged for requests for service for the same day or next day.)

Twice the Installation Charge per telephone line.

N/A

Administrative Telephone Line (faculty/staff)

$72.00

$16.15

Administrative Telephone Line (outside sales)

$72.00

$29.50

Extension - Single Line (same building)

$35.00

$5.00

Extension - Single Line (different campus building)

$45.00

$10.00

Second Line (Phantom) on existing Business Set

$15.00

$9.00

FAX or Modem Line (faculty/staff)

$54.00

$16.15

Data Path Line (faculty/staff)

$72.00

$26.50

Data Path Line (outside sales)

$72.00

$33.00

Off Premise Transport on IU Systems

N/A

$85.10

Off Premise Transport Centrex Service

N/A

$11.00

New Voice/Data Jack (Prewire)

Time and Materials*

N/A

Expedite Fee for pre-wires

Labor fee is $97.50 (time and a half) per technician plus materials

N/A

*A $65.00 per hour time charge (billed in quarter hour increments) plus materials is applied when installing new jacks.

Equipment and Miscellaneous Charges

Installation Charge

Rate Per Month

Business Set Equipment

$72.00

$5.00

Single Line Equipment

$72.00

$1.60

Intercept (Install upon removal of line)

$15.00

$12.00

Special Services

Installation Charge

Rate Per Month

2-Wire Circuit

$70.00

$15.00

4-Wire Circuit (includes Card Reader Circuit)

$135.00

$30.00

Card Reader Circuit Jumper

$60.00

N/A

Data Jack Activation -- non-General Fund customers in addition pay time and materials @$65/hour (1 hour minimum)

$15.00

$.75

Fiber Circuit to HPER (1 or 2 strands)

$55.00

$65.00

HDSL T-1 (includes 4-Wire Circuit)

$295.00

$70.00

ISDN Line (on campus only)

$140.00

$30.50

Telephone Feature Packages

Installation Charge

Rate Per Month

BASIC

Includes 3-way calling, consultation hold, call transfer, last number redial, message waiting, and ring again.

N/A

Included in line charge

BASIC PLUS

BASIC feature package plus call forward don't answer (fixed or programmable), call forward don't answer variable timing (2-10 rings), call hold, call pick-up, and speed call short (10-numbers).

N/A

$2.00

BUSINESS

Includes all of the above features and special Business Set features such as automatic dial buttons, conference, group intercom, two-way intercom, MADN (multiple appearance telephone numbers), and make set busy.

N/A

$6.00

MINI CONSOLE

Includes all of the above features plus direct station select, busy lamp field, fast transfer, camp on, music on hold and voice mail.

N/A

$8.00

PICK 6

Includes any six of the following features: call forward busy, call forward don't answer, call forward universal, call park, call pick-up, call waiting, conference 6, group intercom, dial call waiting, directed call park, directed call pick-up, make set busy, and speed call short.

N/A

$2.40

VOICE MAIL

Includes the following features: call forward busy, call forward don't answer, and call forward universal.

$15.00

$3.00

ACD/UCD Applications

Installation Charge

Rate Per Month

Automatic Call Distribution (ACD) pilot w/CCMIS

$100.00

$149.00

Automatic Call Distribution (ACD) pilot w/o CCMIS

$100.00

$75.00

ACD Member on existing Business Set

$100.00

$17.00

Uniform Call Distribution (UCD) Pilot

$100.00

$25.00

UCD Member on existing set

$15.00

$7.00

Voice Mail

Installation Charge

Rate Per Month

Unified Message Service voice mailbox for exchange email users

$15.00

$3.00

Unified Message Service voice mail only

$15.00

$3.00

Unified Message Service with web access

$15.00

$3.00

Voice Attendant (previously Voice Menu)

$20.00

$20.00

UniCom Service (Unified Communications)

Installation Charge

Rate Per Month

#1 UniCom Basic

Free

Free

#2 UniCom with Telephone Integration

$15.00

$1.50

#3 UniCom with Outlook Voice Mail

The monthly Unified Message Service (UMS) and phone lease charges are eliminated.

$54.00

$4.50

Individual Telephone Features

Installation Charge

Rate Per Month

Automatic Call Back/Recall

*

$3.00

Call Forward Busy

*

$1.00

Call Forward Busy Fixed

*

$1.00

Call Forward Busy Programmable

*

$1.00

Call Pick Up

*

$2.00

Call Park

*

$1.00

Call Waiting

*

$1.00

Call Screening

*

$3.00

Caller ID

*

$3.00

Caller ID w/call waiting

*

$4.00

Conference 6

*

$2.00

Custom Ringing

*

$3.00

Directed Call Park

*

$1.00

Directed Call Pick-Up

*

$1.00

Group Intercom

*

$1.00

Make Set Busy

*

$1.00

Speed Call Long (30 list controller)

*

$4.00

Speed Call Short

*

$1.00

Speed Call Long User

*

$2.00

*No installation charge when installing new telephone.

Optional Equipment (includes maintenance)

Installation Charge

Rate Per Month

Outdoor Telephone

$72.00

$7.50

Two Line Telephone

$72.00

$2.00

Caller ID Single Line Telephone

$72.00

$3.00

Caller ID Two Line Telephone

$72.00

$3.75

Meridian 8314 Single Line Telephone

$72.00

$2.50

Telephone for the hearing impaired (TDD) with printer

$72.00

No monthly recurring fee; only install fee, equipment for purchase only

Telephone for the  hearing impaired  (TDD) without printer

$72.00

No monthly recurring fee; only install fee, equipment for purchase only

Telephone for the  hearing impaired  (TDD Super Print)

$72.00

No monthly recurring fee; only install fee, equipment for purchase only

Cable Riser Pair

N/A

$1.00

Fiber Circuit to HPER (1or 2 Strands)

$55.00

$65.00

Fiber Riser Pair

$40.00

$30.00

Card Reader Jack

N/A

$.75

Changes of Existing Telephone Services

Installation Charge

Rate Per Month

ADD/INSTALL:

18 Button Add-On Module to Existing Business Set

Not available for new installations

$2.50

22 Button Add-On Module to Existing Business Set (M5316 only)

$43.00

$2.75

36 Button Add-On Module to Existing Business Set

Not available for new installations

$4.20

Business Set Adaptor (Dees Unit)

$33.00

$3.75

Head Set

$33.00

Call 855-2111 for quote

Head Set (Wireless for Single Line and Business sets

$33.00

Call 855-2111 for quote

Wireless Headset with Lifter

$33.00

Call 855-2111 for quote

DOWNGRADES:

Business Set to Single Line

$72.00

N/A

Single or Business Set Line to Phantom Line

$43.00

N/A

MOVES:

Existing Telephone (in the same building)

$33.50

N/A

Existing Telephone (to a different building)

$43.50

N/A

UPGRADES:

Business Set to Mini Console with Add-On Module

$53.00

N/A

Business Set to Mini Console without Add-On Module

$43.00

N/A

Phantom Line to Single Line

$72.00

N/A

Phantom Line to Business Line

$72.00

N/A

Single Line to Business Set

$72.00

N/A

CHANGES:

Change Type Single Line Equipment

$33.00

N/A

Change Type Business Set Telephone ( M5316)

$33.00

N/A

Change Telephone Number

$25.00

N/A

Change 1 to 3 Keys on a Business Set and/or Add-On Module

$15.00

N/A

Change 4 to 10 Keys on a Business Set and/or Add-On Module

$25.00

N/A

Change 11 to 20 Keys on a Business Set and/or Add-On Module

$35.00

N/A

Change 21 or more Keys on a Business Set and/or Add-On Module

$45.00

N/A

Other Telephone Services

Activation Fee

Rate Per Month

Cellular/Wireless
Cellular equipment and voice plans for corporate shared devices

$10.00

Call 855-2111 for Quote

Blackberry Wireless Server (BES)

$45.00

$4.50

Blackberry, TREO, PDA Equipment and Data Plans

$10.00

Call 855-2111 for Quote

Paging

IPN Alpha

$10.00

 

$9.00 includes insurance

 

IPN Numeric

$10.00

$6.00 includes insurance

American Messaging Alpha

$10.00

$9.00 includes insurance

American Messaging Numeric

$10.00

$6.00 includes insurance

Teleconference Services

Installation Charge

Rate

MEET ME Conference with 800 Number Access per participant plus long distance charges

N/A

$0.075 cents per minute     

MEET ME Conference per participant plus long distance charges

N/A

  Long Distance Charges Only if Incurred
Operator Assisted Conference per participant plus long distance charges

N/A

Long Distance Charges Only if Incurred

Long Distance Rates

Per Minute

Anywhere in the US 24 hours a day, 7 days a week

$ .07

COMPUTER SERVICES

PER UNIT

*Central Web Account (1GB) (Auxiliary and External Accounts)

$250.00/year

Central Web Account Name Change

$50.00 each

Additional web space (rolling average) in excess of initial 1G

$2.00/GB

Virtual Hosting for Web Accounts

$125.00/year

MySQL databases in excess of 1GB

$2.00/GB

Username Change

$50.00 each

Consolidated Hosting Environment (Windows and SQL Server)*
  • Web, Database and Application
    • Departments (all campuses)
    • Auxiliaries (all campuses)
  • Web Only
    • Departments (all campuses)
    • Auxiliaries (all campuses)
  • Database Only
    • Departments (all campuses)
    • Auxiliaries (all campuses)
  • Application Serving Only
    • Departments (all campuses)
    • Auxiliaries (all campuses)

*The annual billing rate is 10 times the monthly rate.
$100/month
$150/month

$40/month
$60/month

$80/month
$120/month

$80/month
$120/month

INTELLIGENT INFRASTRUCTURE SERVICES

PER UNIT

Virtual System Rental
  • Standard Virtual System, VMWARE 3.0, 1 CPU, 1 GB memory, 35 GB disk
  • Additional CPU
  • Additional Memory
 
    $650.00/system/year
    $200.00/CPU/year
    $60.00/GB/year
Disk Storage
  • Available to Virtual System Rentals only
  • Fibre Channel Attached disk (SAN)
 

    $2.00/GB/year
Data Backup
  • Data transmission charge to Backup System
  • Data retention charge for storing
  • TSM Client License (does not apply in all cases)
 
    $.10/GB transferred (one_time)
    $.50/GB/year
    $250/CPU (one-time) and $50.00/CPU/year
Server Co-location
  • Rack Space
    • Unsupported
    • Supported
  • Power cord and installation
  • Floor tile cutout
  • Additional proximity cards
  • De-installation fee not to exceed $500.


*These charges are estimates; actual cost will be incurred by client.



    $3,000 Per Year
    $3,500 Per Year
    $300 Per Cord
    $150 Per Cut
    $20 Per Card
    $500 Per Removal

SAFEWORD CARDS

PER UNIT

(Replacement or in Addition to Allocation)
(This applies to IUB only. Other campuses establish their own rates and policies regarding SafeWord cards. Actual price depends upon total volume ordered by Indiana University at any given time.)

$90-150/each

INFORMATION TECHNOLOGY SECURITY OFFICE  
Secure Sockets Layer (SSL) Certificates
  • SSL Certificate-new request
  • SSL Certificate--renewal
 

    $143.20
    $114.28


Server Gated Cryptography (SGC) Certificates
  • SGC Certificate-new request
  • SGC Certificate--renewal
 

    $343.50
    $359.10


Code Signing Certificates
  • Code Signing Certificate-new request
  • Code Signing Certificate--renewal
 

    $179.10
    $143.10


Processing Copyright Violation Notice

$50.00 per occurrence

**PERSONNEL SERVICES (ACADEMIC & ADMINISTRATIVE)

PER UNIT

Application Development Analysis/Programming

$80.00/hour to $120.00/hour

Computer Operations Data File Restores

$ 20.00/each

Computer Operations Support

$ 35.00/hour

Departmental Server/Workstation Consulting and Support

$ 80.00/hour

Network Maintenance/Programming

$ 65.00/hour

Operating Systems Programming/Management/Consulting

$ 65.00/hour

Support Center Individual Instruction & Consulting at UITS
Includes extended consulting, software installation, configuration, etc. at the Support Center

$ 35.00/hour

*General fund accounts receive the basic information provider support at no charge.
**Charges paid by all customers, including those operating with general funds. Printing performed by IUPUl Mail Services.
***Does not include cost of continuous form paper or labels. Special forms will be priced on a case by case basis.
****All external accounts pay an additional $3.50/month account service fee.

 

RATES FOR THE FOLLOWING UITS SERVICES WILL BE MADE AVAILABLE THROUGH OTHER BULLETINS.   YOU MAY SECURE RATES BY CONTACTING THE MANAGERS OR CENTERS FOR EACH SERVICE AS FOLLOWS:

Advanced Visualization Lab Mike Boyles (317-278-3647; e-mail: mjboyles)
Systems Integration Team (was Data Management Services) Brian McGough  (812-856-4871; e-mail:bmcgough)
Digital Media Services David Donaldson  (317-274-4520; e-mail:ddonalds@iupui.edu)
Classes (UITS Education Program) UITS Education Program (812-855-7383; e-mail: ittraining@indiana.edu)
Student Technology Center Classroom Reservations https://stcweb.uits.indiana.edu/framework/apps/public/reserveoptions.cfm; Student Technology Centers e-mail: stcsite@indiana.edu
Computer Operations Facilities Management Agreement Dan Miller (812-855-9909; e-mail:djmille)
Student Technology Centers B&W/ Color Printing & Usage Fees STC Web: http://stcweb.uits.indiana.edu, e-mail: stcprint@indiana.edu

Classroom Technology  Services

Beverly Teach (812-855-2922 or 317-278-2929; e-mail: teach)

Software Sales (for departmental purchases)

(812-855-3970; email: CDWARE)

Last Updated March 2008