SERVICE |
RATE | ||
TELEPHONE SERVICES | |||
|
Rate per Month | ||
Network Fee (faculty/staff) |
$12.60 | ||
Line Charges |
Installation Charge |
Rate Per Month | |
Expedite Fee for moves, adds and changes (The expedite fee is charged for requests for service for the same day or next day.) |
Twice the Installation Charge per telephone line. |
N/A | |
Administrative Telephone Line (faculty/staff) |
$72.00 |
$16.15 | |
Administrative Telephone Line (outside sales) |
$72.00 |
$29.50 | |
Extension - Single Line (same building) |
$35.00 |
$5.00 | |
Extension - Single Line (different campus building) |
$45.00 |
$10.00 | |
Second Line (Phantom) on existing Business Set |
$15.00 |
$9.00 | |
FAX or Modem Line (faculty/staff) |
$54.00 |
$16.15 | |
Data Path Line (faculty/staff) |
$72.00 |
$26.50 | |
Data Path Line (outside sales) |
$72.00 |
$33.00 | |
Off Premise Transport on IU Systems |
N/A |
$85.10 |
|
Off Premise Transport Centrex Service |
N/A |
$11.00 | |
New Voice/Data Jack (Prewire) |
Time and Materials* |
N/A | |
Expedite Fee for pre-wires |
Labor fee is $97.50 (time and a half) per technician plus materials |
N/A | |
*A $65.00 per hour time charge (billed in quarter hour increments) plus materials is applied when installing new jacks. | |||
Equipment and Miscellaneous Charges |
Installation Charge |
Rate Per Month | |
Business Set Equipment |
$72.00 |
$5.00 | |
Single Line Equipment |
$72.00 |
$1.60 | |
Intercept (Install upon removal of line) |
$15.00 |
$12.00 | |
Special Services |
Installation Charge |
Rate Per Month | |
2-Wire Circuit |
$70.00 |
$15.00 | |
4-Wire Circuit (includes Card Reader Circuit) |
$135.00 |
$30.00 | |
Card Reader Circuit Jumper |
$60.00 |
N/A | |
Data Jack Activation -- non-General Fund customers in addition pay time and materials @$65/hour (1 hour minimum) |
$15.00 |
$.75 | |
Fiber Circuit to HPER (1 or 2 strands) |
$55.00 |
$65.00 | |
HDSL T-1 (includes 4-Wire Circuit) |
$295.00 |
$70.00 | |
ISDN Line (on campus only) |
$140.00 |
$30.50 | |
Telephone Feature Packages |
Installation Charge |
Rate Per Month | |
BASIC
Includes 3-way calling, consultation hold, call transfer, last number redial, message waiting, and ring again. |
N/A |
Included in line charge | |
BASIC PLUS
BASIC feature package plus call forward don't answer (fixed or programmable), call forward don't answer variable timing (2-10 rings), call hold, call pick-up, and speed call short (10-numbers). |
N/A |
$2.00 | |
BUSINESS
Includes all of the above features and special Business Set features such as automatic dial buttons, conference, group intercom, two-way intercom, MADN (multiple appearance telephone numbers), and make set busy. |
N/A |
$6.00 | |
MINI CONSOLE
Includes all of the above features plus direct station select, busy lamp field, fast transfer, camp on, music on hold and voice mail. |
N/A |
$8.00 | |
PICK 6
Includes any six of the following features: call forward busy, call forward don't answer, call forward universal, call park, call pick-up, call waiting, conference 6, group intercom, dial call waiting, directed call park, directed call pick-up, make set busy, and speed call short. |
N/A |
$2.40 | |
VOICE MAIL
Includes the following features: call forward busy, call forward don't answer, and call forward universal. |
$15.00 |
$3.00 | |
ACD/UCD Applications |
Installation Charge |
Rate Per Month | |
Automatic Call Distribution (ACD) pilot w/CCMIS |
$100.00 |
$149.00 | |
Automatic Call Distribution (ACD) pilot w/o CCMIS |
$100.00 |
$75.00 | |
ACD Member on existing Business Set |
$100.00 |
$17.00 | |
Uniform Call Distribution (UCD) Pilot |
$100.00 |
$25.00 | |
UCD Member on existing set |
$15.00 |
$7.00 |
|
Voice Mail |
Installation Charge |
Rate Per Month | |
Unified Message Service voice mailbox for exchange email users |
$15.00 |
$3.00 | |
Unified Message Service voice mail only |
$15.00 |
$3.00 | |
Unified Message Service with web access |
$15.00 |
$3.00 | |
Voice Attendant (previously Voice Menu) |
$20.00 |
$20.00 | |
UniCom Service (Unified Communications) |
Installation Charge |
Rate Per Month | |
#1 – UniCom Basic |
Free |
Free | #2 – UniCom with Telephone Integration |
$15.00 |
$1.50 |
#3 – UniCom with Outlook Voice Mail
The monthly Unified Message Service (UMS) and phone lease charges are eliminated. |
$54.00 |
$4.50 |
Individual Telephone Features |
Installation Charge |
Rate Per Month | |
Automatic Call Back/Recall |
* |
$3.00 | |
Call Forward Busy |
* |
$1.00 | |
Call Forward Busy Fixed |
* |
$1.00 | |
Call Forward Busy Programmable |
* |
$1.00 | |
Call Pick Up |
* |
$2.00 | |
Call Park |
* |
$1.00 | |
Call Waiting |
* |
$1.00 | |
Call Screening |
* |
$3.00 | |
Caller ID |
* |
$3.00 | |
Caller ID w/call waiting |
* |
$4.00 | |
Conference 6 |
* |
$2.00 | |
Custom Ringing |
* |
$3.00 | |
Directed Call Park |
* |
$1.00 | |
Directed Call Pick-Up |
* |
$1.00 | |
Group Intercom |
* |
$1.00 | |
Make Set Busy |
* |
$1.00 | |
Speed Call Long (30 list controller) |
* |
$4.00 | |
Speed Call Short |
* |
$1.00 | |
Speed Call Long User |
* |
$2.00 | |
*No installation charge when installing new telephone. | |||
Optional Equipment (includes maintenance) |
Installation Charge |
Rate Per Month | |
Outdoor Telephone |
$72.00 |
$7.50 | |
Two Line Telephone |
$72.00 |
$2.00 | |
Caller ID Single Line Telephone |
$72.00 |
$3.00 | |
Caller ID Two Line Telephone |
$72.00 |
$3.75 | |
Meridian 8314 Single Line Telephone |
$72.00 |
$2.50 | |
Telephone for the hearing impaired (TDD) with printer |
$72.00 |
No monthly recurring fee; only install fee, equipment for purchase only | |
Telephone for the hearing impaired (TDD) without printer |
$72.00 |
No monthly recurring fee; only install fee, equipment for purchase only | |
Telephone for the hearing impaired (TDD Super Print) |
$72.00 |
No monthly recurring fee; only install fee, equipment for purchase only | |
Cable Riser Pair |
N/A |
$1.00 | |
Fiber Circuit to HPER (1or 2 Strands) |
$55.00 |
$65.00 |
|
Fiber Riser Pair |
$40.00 |
$30.00 | |
Card Reader Jack |
N/A |
$.75 | |
Changes of Existing Telephone Services |
Installation Charge |
Rate Per Month | |
ADD/INSTALL: | |||
18 Button Add-On Module to Existing Business Set |
Not available for new installations |
$2.50 | |
22 Button Add-On Module to Existing Business Set (M5316 only) |
$43.00 |
$2.75 | |
36 Button Add-On Module to Existing Business Set |
Not available for new installations |
$4.20 | |
Business Set Adaptor (Dees Unit) |
$33.00 |
$3.75 | |
Head Set |
$33.00 |
Call 855-2111 for quote | |
Head Set (Wireless for Single Line and Business sets |
$33.00 |
Call 855-2111 for quote |
|
Wireless Headset with Lifter |
$33.00 |
Call 855-2111 for quote | |
DOWNGRADES: | |||
Business Set to Single Line |
$72.00 |
N/A | |
Single or Business Set Line to Phantom Line |
$43.00 |
N/A | |
MOVES: | |||
Existing Telephone (in the same building) |
$33.50 |
N/A | |
Existing Telephone (to a different building) |
$43.50 |
N/A | |
UPGRADES: | |||
Business Set to Mini Console with Add-On Module |
$53.00 |
N/A | |
Business Set to Mini Console without Add-On Module |
$43.00 |
N/A | |
Phantom Line to Single Line |
$72.00 |
N/A | |
Phantom Line to Business Line |
$72.00 |
N/A | |
Single Line to Business Set |
$72.00 |
N/A | |
CHANGES: | |||
Change Type Single Line Equipment |
$33.00 |
N/A | |
Change Type Business Set Telephone ( M5316) |
$33.00 |
N/A | |
Change Telephone Number |
$25.00 |
N/A | |
Change 1 to 3 Keys on a Business Set and/or Add-On Module |
$15.00 |
N/A | |
Change 4 to 10 Keys on a Business Set and/or Add-On Module |
$25.00 |
N/A | |
Change 11 to 20 Keys on a Business Set and/or Add-On Module |
$35.00 |
N/A | |
Change 21 or more Keys on a Business Set and/or Add-On Module |
$45.00 |
N/A | |
Other Telephone Services |
Activation Fee |
Rate Per Month | |
Cellular/Wireless | |||
Cellular equipment and voice plans for corporate shared devices |
$10.00 |
Call 855-2111 for Quote |
|
Blackberry Wireless Server (BES) |
$45.00 |
$4.50 |
|
Blackberry, TREO, PDA Equipment and Data Plans |
$10.00 |
Call 855-2111 for Quote | |
Paging | |||
IPN Alpha |
$10.00 |
$9.00 includes insurance
|
|
IPN Numeric |
$10.00 |
$6.00 includes insurance |
|
American Messaging Alpha |
$10.00 |
$9.00 includes insurance | |
American Messaging Numeric |
$10.00 |
$6.00 includes insurance | |
Teleconference Services |
Installation Charge |
Rate | |
MEET ME Conference with 800 Number Access per participant plus long distance charges |
N/A |
$0.075 cents per minute | |
MEET ME Conference per participant plus long distance charges |
N/A |
Long Distance Charges Only if Incurred | |
Operator Assisted Conference per participant plus long distance charges |
N/A |
Long Distance Charges Only if Incurred | |
Long Distance Rates |
Per Minute | ||
Anywhere in the US 24 hours a day, 7 days a week |
$ .07 | ||
COMPUTER SERVICES |
PER UNIT | ||
*Central Web Account (1GB) (Auxiliary and External Accounts) |
$250.00/year | ||
Central Web Account Name Change |
$50.00 each |
||
Additional web space (rolling average) in excess of initial 1G |
$2.00/GB | ||
Virtual Hosting for Web Accounts |
$125.00/year | ||
MySQL databases in excess of 1GB |
$2.00/GB | ||
Username Change |
$50.00 each |
||
Consolidated Hosting Environment (Windows and SQL
Server)*
*The annual billing rate is 10 times the monthly rate. |
$100/month $150/month $40/month $60/month $80/month $120/month $80/month $120/month | ||
INTELLIGENT INFRASTRUCTURE SERVICES |
PER UNIT | ||
Virtual System Rental
|
$200.00/CPU/year $60.00/GB/year |
||
Disk Storage
|
$2.00/GB/year |
||
Data Backup
|
$.50/GB/year $250/CPU (one-time) and $50.00/CPU/year |
||
Server Co-location
|
$3,000 Per Year $3,500 Per Year $300 Per Cord $150 Per Cut $20 Per Card $500 Per Removal |
SAFEWORD CARDS |
PER UNIT |
(Replacement or in Addition to Allocation) (This applies to IUB only. Other campuses establish their own rates and policies regarding SafeWord cards. Actual price depends upon total volume ordered by Indiana University at any given time.) |
$90-150/each | ||
INFORMATION TECHNOLOGY SECURITY OFFICE | |||
Secure
Sockets Layer (SSL) Certificates
|
$143.20 |
||
Server
Gated Cryptography (SGC) Certificates
|
$343.50 |
||
Code
Signing Certificates
|
$179.10 |
||
Processing Copyright Violation Notice |
$50.00 per occurrence |
||
**PERSONNEL SERVICES (ACADEMIC & ADMINISTRATIVE) |
PER UNIT | ||
Application Development Analysis/Programming |
$80.00/hour to $120.00/hour | ||
Computer Operations Data File Restores |
$ 20.00/each | ||
Computer Operations Support |
$ 35.00/hour | ||
Departmental Server/Workstation Consulting and Support |
$ 80.00/hour | ||
Network Maintenance/Programming |
$ 65.00/hour | ||
Operating Systems Programming/Management/Consulting |
$ 65.00/hour | ||
Support Center Individual Instruction & Consulting
at UITS Includes extended consulting, software installation, configuration, etc. at the Support Center |
$ 35.00/hour | ||
*General fund accounts receive the
basic information provider support at no charge.
**Charges paid by all
customers, including those operating with general funds. Printing performed by
IUPUl Mail Services.
***Does not include cost of continuous form paper or
labels. Special forms will be priced on a case by case basis.
****All
external accounts pay an additional $3.50/month account service fee.
RATES FOR THE FOLLOWING UITS SERVICES WILL BE MADE AVAILABLE THROUGH OTHER BULLETINS. YOU MAY SECURE RATES BY CONTACTING THE MANAGERS OR CENTERS FOR EACH SERVICE AS FOLLOWS: | |
Advanced Visualization Lab | Mike Boyles (317-278-3647; e-mail: mjboyles) |
Systems Integration Team (was Data Management Services) | Brian McGough (812-856-4871; e-mail:bmcgough) |
Digital Media Services | David Donaldson (317-274-4520; e-mail:ddonalds@iupui.edu) |
Classes (UITS Education Program) | UITS Education Program (812-855-7383; e-mail: ittraining@indiana.edu) |
Student Technology Center Classroom Reservations | https://stcweb.uits.indiana.edu/framework/apps/public/reserveoptions.cfm; Student Technology Centers e-mail: stcsite@indiana.edu |
Computer Operations Facilities Management Agreement | Dan Miller (812-855-9909; e-mail:djmille) |
Student Technology Centers B&W/ Color Printing & Usage Fees | STC Web: http://stcweb.uits.indiana.edu, e-mail: stcprint@indiana.edu |
Classroom Technology Services |
Beverly Teach (812-855-2922 or 317-278-2929; e-mail: teach) |
Software Sales (for departmental purchases) |
(812-855-3970; email: CDWARE) |
Last Updated March 2008