Description: Description: Description: Description: Indiana University

Description: Finance Office

Rates for Direct-Bill Services / IU Bloomington Campus

FY 2012-13

UITS Communication Services

Installation Charges

Monthly Rate

Basic Bundle Services
(No monthly charge for these services.
Installation charges apply to new service requests and will be billed by UITS.)

UniCom (Lync) Services

 

         UniCom (Lync) Basic

No hardware

 

         UniCom (Lync) Enterprise Voice

Conversion from legacy phone to Unicom

Includes one hardware device

 

         UniCom (Lync) Enterprise Voice

Establish new service

USB Headset (wired)

USB Telephone

USB Headset (wireless Jabra 930)

USB Headset (wireless Plantronics W440-M)

IP telephone (conference rooms and other special situations)

 

         Unicom (Lync) Additional hardware devices

Customer pick-up only

USB Headset

USB Telephone

USB Headset (wireless Jabra 930)

USB Headset (wireless Plantronics W440-M)

IP telephone (conference rooms and other special situations)


         Unicom (Lync) New Number - no equipment

 

 

 

 

 

 

 

 

 

$117.70

$191.84

$211.98

$225.94

$281.94

 

 

 


$46.70

$120.84

$140.98

$154.94

$210.94

 

 

$29.00

 

**

Fax Services

 

         Fax Telephone Line

New telephone line at customer location

 

         Fax Telephone Line

Conversion from existing fax line to fax service

 

         Fax Telephone Line

New fax line using hosted fax service

 

 

$118.00

 

 

 

 

$29.00

**

Voice Mail

  • Voice Attendant (Previously Voice Menu)

Call (812) 856-2287
for quote

**

Data Circuits

  • 2 Wire Circuits
  • 4 Wire Circuits

Time and Material

**

Long Distance

  • Anywhere in the United States 24 hours a day, 7 days a week

**

Telephone Repair

  • Charges may be applicable for lost, stolen, vandalized and customer provided equipment

**

**Basic Bundle Services
(No monthly charge for these services.
Installation charges apply to new service requests and will be billed by UITS.)

 

A La Carte Services
(billed by UITS)

Voice/Data Jack

  • New Jack/Outlet (Pre-wire) and/or Data Jack Activation

$71.00 per hour time charge plus materials.

Expedite Fee for Pre-wires

Additional Fee $142.00

Expedite Fee for moves, adds, and changes

  • The fee is charged for requests for service for the same day or next day

Double the installation charge per telephone line or requested service

IP 1140E Telephone

Not available for new installations

$6.00

Business Set Equipment (M5316)

Not available for new installations

$5.00

Add-on Module for Business Set

Not available for new installations

$2.75

Business Feature Package

Not available for new installations

$6.00

IP 8540 Telephone (use with UniCom 3 only)

Not available for new installations

$10.17

Caller ID Two Line Telephone

Not available for new installations

$3.75

Customer Interaction Center (CIC)

(Formerly Automatic Call Distribution (ACD)

 

CIC Group

 

Reporting

 

Call Recording

 

Agent

 

CIC IP Telephone

 

 

$110.00

 

 

 

 

$281.94

 

$80.00

 

$70.00

 

$11.00

 

$27.00

 

Fiber Circuit

$71.00

$65.00

Move Telephone

$59.00

Change Type Equipment

$41.30

Change Telephone Number

$29.00

International Long Distance, Long Distance Calling Cards, Toll Free Inbound Service

Call (812) 855-2111
for rates

Cellular equipment and voice plans

Call (812) 855-2111
for quote

Paging

  • IPN Alpha, IPN Numeric, American Messaging Alpha and Numeric

$11.50

Alpha

$9.00

Numeric

$6.00

Price includes insurance

Meet Me Conference with Toll Free number access

$0.075 per minute

Web Hosting Services

Rate

Central Web Account (1 GB) (Auxiliary and External Accounts)

$250.00/year

Additional web space (rolling average) in excess of initial 1 GB

$2.00/GB

Virtual Hosting for Web Accounts

$200.00
one time fee

MySQL databases in excess of 1 GB

$2.00/GB

Consolidated Hosting Environment (Windows and SQL Server)

Rate

All Services

per month

Departments

$100.00

Auxiliaries

$150.00

Web Only

per month

Departments

$40.00

Auxiliaries

$60.00

Database Only

per month

Departments

$80.00

Auxiliaries

$120.00

Please note: The annual billing rate is 10 times the monthly rate.

Intelligent Infrastructure Services

Rate

Virtual System Rental

Standard Virtual System, VMware, 1 CPU, 2 GB memory, 35 GB disk

$400.00/System

Additional CPU

$125.00/CPU

Additional Memory

$40.00/GB

Disk Storage

Fiber Channel Attached Disk (SAN)

$1.00/GB/year

Available to Virtual System Rentals only

 

Data Backup

Data retention charge for storing

$0.35/GB/year

Server Co-location

Rack Space

$4347.63 / year

Power cord and installation

$300.00 / cord

Floor tile cutout

$150.00 / cutout

Additional proximity cards

$20.00 /card

De-installation fee not to exceed $500

$500 / removal

These charges are estimates; actual cost will be incurred by client

Distributed Printing

Continuing existing printer

$250.00 / year

Add a New Printer

$400.00 / year

Remove a Printer

$100.00 one time credit

Safeword Tokens

Per Unit

OTP (One Time Password) Tokens

$25 $35 each

Information Technology Policy and Security Office

Rate

New Certificates, Certificate Renewals, Additional Licenses, Copyright Violations

SSL Cert (100)

$0.00

EV SSL Cert (1)

$0.00

SGC Supercert (1)

$0.00

Code Signing Cert (1)

$0.00

Copyright Violations

$50.00

Advanced IT Core Programming

Advanced IT Core Programming

$55.00/hour

HELPnet Services

HELPnet Support Services - Team Activation

Contracted Client

Non-Client

Advanced Faculty and Staff Support

$99 / month

email for quote

Internet/Web Team Support

$59 / month

email for quote

Central Systems Team Support

$39 / month

email for quote

HELPnet Web Service Products

New Web Project Application Development

Cost-20%

$59.00/hour

Legacy Application Maintenance

Free

$59.00/hour

Web Hosting Fee

Free

$149.00/month

Web Project Consulting

Free

$99.00/hour

Secure Code Check and Debugging

Free

$99.00/hour

SharePoint Site Development

Cost-20%

$59.00/hour

WCMS Site Development

Cost-20%

$59.00/hour

HELPnet Central Systems Service Products

SharePoint Collection Administration

Free

$499.00/year

SharePoint Site Administration

Free

$199.00/year

Security Audit Review

Free

$895.00

Server Virtualization Conversion

Cost-20%

Email for quote

Server OS/SQL Upgrade Conversion

Free

Email for quote

Custom Server Provisioning

Cost-20%

Email for quote

Server Administration Project Consulting

Free

$99.00/hour

HELPnet Client Support

Emergency Group Support - Desktop

n/a

Email for quote

24/7 Executive Leadership Support

Call for quote

Email for quote

Executive Home Office Support

Call for quote

Call for quote

 


RATES FOR THE FOLLOWING UITS SERVICES WILL BE MADE AVAILABLE THROUGH OTHER BULLETINS.  
YOU MAY SECURE RATES BY CONTACTING THE MANAGERS OR CENTERS FOR EACH SERVICE AS FOLLOWS:

Advanced IT Core Programming

Ganesh Shankar

317-278-3784

gshankar@iupui.edu

Advanced Visualization Lab

Mike Boyles

317-278-3647

mjboyles@iupui.edu

Enterprise Web Technical Services

Craig Spanburg

812-855-0718

csspanbu@indiana.edu

Digital Media Services

Nik Osborne

317-855-5487

nosborne@iu.edu

HELPnet Services

Carl Rhine

317-274-3087

crhine@iupui.edu

STEPS Workshops

UITS IT Training & Education Program

812-855-7383

ittraining@indiana.edu

Student Technology Center Classroom Reservations

Student Technology Centers

web site

stcsite@indiana.edu

Computer Operations Facilities Management Agreement

Dan Miller

812-855-9909

djmille@indiana.edu

Student Technology Centers
B&W/Color Printing & Usage Fees

 

web site

stcprint@indiana.edu

Classroom Technology Services

Beverly Teach

812-855-2922
317-278-2929

teach@indiana.edu

Software Sales
(for departmental purchases)

 

812-855-3970

cdware@indiana.edu